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InfoComm 2025: Tech, Insights, and Trends

InfoComm 2025: Tech, Insights, and Trends

Written by

Editorial Team

Published on

24 Jun 2025

Table of contents
Table of contents

From smarter collaboration to seamless unified communications (UC), here are some highlights from the latest pro AV trade show in Orlando, Florida.

InfoComm 2025 Just concluded in Orlando, drawing over 30,000 attendees, 800 exhibitors, and 250 speakers from across the professional AV space. Held June 11–13 at the Orange County Convention Center, the event featured cutting-edge audiovisual tech, as well as a focus on video conferencing, digital collaboration, and unified communications (UC). These solutions are reshaping how people work and connect across hybrid environments.

For the HP | Vyopta team, it was a great opportunity to engage with customers, prospects, and partners to share how we’re optimizing collaboration experiences in physical and virtual spaces. From AI-driven insights to smarter meeting spaces and the convergence of IT and HR, here are the top trends that caught our attention at InfoComm 2025.

AI Is Reshaping the Collaboration Experience

AI was everywhere at InfoComm 2025, powering smarter meetings, voice and video, and predictive analytics. For collaboration and UC leaders, the focus has shifted to proactive, real-time insights that improve both IT operations and user experience.

At our booth, customers in healthcare, finance, automotive, manufacturing, and professional services were excited about HP | Vyopta’s AI-driven capabilities. We showcased our contextual intelligence, unified visibility, and actionable alerts across a wide range of business collaboration applications, devices, and infrastructure, all designed to enhance the employee experience and improve productivity.

Rethinking Meeting Rooms and Real Estate Footprints

With commercial real estate in crisis and hybrid work now the norm, organizations are under pressure to optimize every square foot. A major theme at the show was how insights on space utilization can guide smarter real estate decisions and ensure meeting rooms actually match how teams work today in the office.

HP | Vyopta’s Space Insights takes it several steps further. It works by combining calendar data, collaboration device metrics, and occupancy analytics into a single view that reveals how meeting spaces are actually used. Space Insights helps organizations reduce inefficiencies, detect underutilized rooms, and make smarter decisions about tech and real estate investments.

DEX Connects IT and HR

Another key theme was digital employee experience (DEX) and how it’s quickly become a strategic priority for both IT and HR leaders. DEX refers to how employees interact with workplace technology, which includes collaboration and UC. From onboarding to engagement, the convergence of tech and people-focused initiatives is blurring traditional lines and creating new opportunities to deliver value across organizations.

HP | Vyopta is advancing the HP Workforce Experience Platform (WXP) to deliver near real-time insights across leading collaboration tools, including Microsoft Teams, Zoom, Webex, Poly, and CMS. This combined solution gives IT teams the visibility they need to monitor meeting quality, track room utilization, and optimize endpoint performance. Together, WXP and Vyopta enhance productivity in hybrid work environments while extending WXP’s AI-driven DEX capabilities with deeper analytics into UC performance.

Looking Ahead

Thank you to all the customers, partners, and prospects who visited the HP | Vyopta booth and shared their insights at InfoComm 2025. Your engagement and feedback continue to shape how we innovate in collaboration and UC. Stay tuned for more updates as we enter the second half of 2025! 

 

HP Workforce Experience Platform is a comprehensive and modular digital employee experience solution that enables organizations to optimize IT for every employee’s needs. 

Subscribe for future product release updates and the HP Workforce Experience Blog to learn how to optimize your IT capabilities today. 

If you want to learn more about the HP Workforce Experience Platform, we would love to speak to you! Simplyfill out the form below, and a team member will be in touch. 

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Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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