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Enhancing Security Across the Print Fleet Lifecycle

Enhancing Security Across the Print Fleet Lifecycle

Written by

Editorial Team

Published on

13 Aug 2025

Table of contents
Table of contents

HP Wolf Security’s latest research reveals how a lifecycle approach to printer security can reduce risk and strengthen cyber resilience.

Few people view printers as high-tech office tools, but they’re actually complex, connected devices with storage and network capabilities. According to HP Wolf Security’s latest report, Securing the Print Estate: A Proactive Lifecycle Approach to Cyber Resilience, printer fleets are a serious enterprise risk often neglected in security planning and lifecycle management.

A Critical Gap in Endpoint Security

The report highlights security breakdowns at every stage of the printer lifecycle. At the procurement stage, only 38% of IT and security decision-makers (ITSDMs) say their teams work together to define printer security standards. Meanwhile, 60% believe this lack of collaboration increases organizational risk.

During ongoing management, only 36% of ITSDMs report applying firmware updates promptly, despite these updates being essential to patch known vulnerabilities. As printers age, unpatched devices become easy targets for attackers.

Data exposure remains a significant concern at end-of-life. While 60% of printers are recycled, only 13% are securely destroyed, meaning sensitive data may remain on internal drives and leave the organization vulnerable.

Risks aren’t limited to cyberattacks. 70% of IT leaders are increasingly concerned about offline threats, such as employees printing and removing confidential documents without oversight.

However, taking a lifecycle approach to print security helps organizations build stronger, more resilient IT environments. By securing printers from acquisition through decommissioning, businesses can reduce risk and maintain trust in their print infrastructure as a fully integrated part of their technology ecosystem.

Securing Every Stage of the Printer Lifecycle


“When printer platform security is proactively managed and built-in at the foundations, organizations can reduce risks such as data theft, print job interception, ransomware, zero-day, and man-in-the-middle attacks.”

– Steve Inch, Global Senior Print Security Strategist & Product Management Lead at HP Inc.

IT teams must secure printers like any other endpoint at every stage of their lifecycle. HP Wolf Security recommends several ways to reduce risk with clear, practical actions at each stage.

Supplier selection and onboarding

Organizations can start by ensuring that IT, security, and procurement teams work together to define clear security requirements for new printers. They can also ask vendors for detailed technical documentation and proof of their security claims, prioritizing suppliers with certified products and secure supply chain practices.

Ongoing management

Printers should receive timely firmware updates to reduce exposure to known vulnerabilities. Security tools can help enforce consistent configurations across the fleet. Integrating printer logs with SIEM systems enables continuous monitoring and supports compliance efforts.

Remediation

Printers with built-in threat detection and recovery capabilities offer stronger protection against advanced attacks, including zero-day threats. Monitoring device activity through audit logs helps identify unauthorized changes. Encrypted printing and data loss prevention features reduce the risk of exposing sensitive information.

End of life and decommissioning

Finally, printers must be able to securely erase stored data at the end of life. Devices with encrypted storage and secure deletion methods—such as cryptographic erasure or multi-pass overwriting—support safe recycling, resale, or internal redeployment.

Printer Fleet Management with the HP Workforce Experience Platform

The HP Workforce Experience Platform (WXP) integrates print into unified device fleet management, offering fleet-wide visibility, real-time monitoring, anomaly detection, and automation, currently available in beta for HP FutureSmart 5 printers1. It allows organizations to manage print infrastructure with the same discipline as PCs and other endpoints. With AI-powered insights, WXP enables early detection and insights for troubleshooting, shifting print management from reactive to proactive. 

In a world where cyber crimes are more frequent and sophisticated, HP Wolf Security’s report is a wake-up call to print fleet vulnerabilities. By embedding print security into the workforce experience strategy and managing it with the same rigor as other endpoints, organizations can bring the traditional print function into the era of secure digital work.

 

HP Workforce Experience Platform is a comprehensive and modular digital employee experience solution that enables organizations to optimize IT for every employee’s needs. 

If you want to learn more about the HP Workforce Experience Platform, we would love to speak to you! Simply fill out the form below, and a team member will be in touch.

1Print capabilities are available to select beta customers in the US only. Print is planned to be available in a future release in various tiers as an add-on solution in various term licenses.

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Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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