Skip to home page Skip to main content

Simplify Printer Management with WXP

Simplify Printer Management with WXP

Written by

Shelley Goodman

Published on

10 Feb 2026

Table of contents
Table of contents

WXP Print Management Streamlines Monitoring, Configuration, and Support for Printers, Integrated with the Rest of Your Device Fleet to Save Time and Reduce Administrative Overhead

Printer management is complex and time-consuming. Diverse and aging devices, tricky security and network requirements, and the potential to disrupt critical operational workflows all make printers a challenge for stretched IT teams. And let’s be honest, it’s a thankless job. If you ask an average CIO about strategic priorities, managing printers is unlikely to make the list.  

Meanwhile, as more of the IT stack shifts to cloud-based management and zero-trust security frameworks, printers are increasingly out of step. Dependent on legacy tools and on-premises infrastructure, they’re harder to manage and more expensive to secure to modern standards, leaving many printers out of compliance and exposing organizations to an elevated risk of data theft.  

It’s just the type of challenge the HP Workforce Experience Platform (WXP)1 is designed to address. Already implemented by organizations worldwide for PC and collaboration technology management, WXP’s value in being able to manage a full device fleet from a single pane of glass can’t be overstated. It saves time, reduces errors, improves your ability to respond quickly, and frees up time from routine IT tasks for more strategic initiatives that can help your organization differentiate itself and improve the bottom line. 

One Platform to Rule Them All 

Now, that single-pane-of-glass management includes your printers. WXP Print Management2 provides the ability to monitor, manage, secure, and update printers alongside your PCs and other equipment without switching platforms, reducing administrative time while allowing you to prioritize maintenance needs with a full view of your digital ecosystem.  IT teams gain visibility and efficient, cloud-based remote management of printer configuration, security, and support, with the ability to proactively address issues, speed up response times, and lower operational costs.

Printers homepage

The platform supports fully cloud-connected or hybrid environments. This provides you with a unified printer fleet monitoring and management solution that serves your current organizational needs and will continue to support you as those evolve, including as you transition to zero-trust policies for stronger securityMonitoring support is available for any printer connected via WebJetAdmin (WJA), whether from HP or another manufacturer. 

Add printers

Set It and Don’t Sweat It 

WXP Print Management makes configuration and compliance easier than ever. Remote onboarding, policy configuration, and remediation all help to save time and money by reducing site visits (along with their associated travel requirements, scheduling hassles, expenses, and operational delays).  

Onboard HP FutureSmart 5 compatible printers using direct cloud connection, or any printer connected to WebJetAdmin and on-premise servers. Group printers using your custom rules for consistent application of policies, allowing you to apply settings based on location, department, or other parameters to provide tailored security and compliance for existing and newly added printers.  

WXP Print Management also simplifies firmware updates and changes to settings, with a convenient scheduler so the process can be executed when employees are not in the office and will not be disrupted. If service requires a factory reset, printers can be remediated remotely with policies restored to bring them back into compliance quickly.

Printer Dashboard

Know What’s Down Before It Slows Work Down 

WXP Print Management’s monitoring dashboard provides an invaluable tool for busy IT teams, making it easy to monitor large fleets of printers across distributed environments, proactively identifying offline or non-compliant devices for quick remediation. The platform provides more than just status updates. It offers single-click access to filtered lists of problematic printers to help you get them back online quickly. By catching issues early, you can prevent printer downtime that interrupts workflows and drives avoidable support tickets. 

Printer Details - Certificates

Sometimes preventing downtime is as simple as ensuring the toner doesn’t run out. WXP Print Management has you covered there too, monitoring supply thresholds so you can see when refills are required and ensure the printer is always ready to print.  

We understand that providing your workforce with the best tech experience possible can sometimes feel like you’re orchestrating a circus. With WXP, we’re aiming to reduce the number of hoops you have to jump through to do so, and adding Print Management to the platform is a key step along the way. For a more detailed walkthrough of the platform’s print capabilities, check out the interactive demos below.  

 

Print Capabilities Demo

Print Management Capabilities demo
Launch Demo

Print Policies Demo

Print Policies demo
Launch Demo

Bring Full Visibility and Control to Your Printer Fleet 

Ready to modernize your print environment? Reduce administrative overhead and reclaim time for higher-value work. Contact your HP representative or reach out to us via the contact form below.  

 

Additional Resources 

WXP Print Management 

Enhancing Security Across the Print Fleet Lifecycle

 

HP Workforce Experience Platform is a comprehensive digital employee experience solution that enables organizations to optimize IT for every employee’s needs.  

Discover how it can transform your IT operations from a cost center to a business accelerator. Simply fill out the form below, and our team will be in touch soon.

From the blog

The latest industry news, interviews, technologies, and resources.

Simplify Printer Management with WXP
Product Simplify Printer Management with WXP
Shelley Goodman
Shelley Goodman 10 Feb 2026
A Smart IT Strategy to Drive Higher Technology ROI
Insights A Smart IT Strategy to Drive Higher Technology ROI
Editorial Team
Editorial Team 3 Feb 2026
Product Release Notes, Winter ’25 Roundup
Product Product Release Notes, Winter ’25 Roundup
Editorial Team
Editorial Team 30 Jan 2026

Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

Back to top