HP Integrates WXP with Microsoft Security Copilot to Deliver Enhanced Device Insights

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Combining the HP Workforce Experience Platform (WXP) with Microsoft Security Copilot simplifies proactive IT asset management and delivers a better digital employee experience.

IT budgets for 2025 were set to soar 9.8% from 2024 levels , with CIOs expecting to pour money into critical IT priorities like security and risk management, artificial intelligence (AI), and automation. However, with costs rising and a global shortage of skilled talent, corresponding improvements in service delivery won’t automatically follow the increase in investment.

Faced with the task of managing increasingly complex digital environments, IT teams need powerful solutions that enable them to maximize their own efficiency while reducing digital friction and delivering a seamless work experience to employees.

Bridging challenges with innovation

To help organizations tackle these hurdles, we’re excited to announce that the HP Workforce Experience Platform (WXP) now integrates with Microsoft Security Copilot, combining our platform’s proactive fleet management and employee engagement capabilities with a powerful generative AI-powered assistant for security and IT.

IT teams dealing with security threats need information fast – they don’t have time to switch between multiple platforms to get the full picture of what is happening within their device ecosystem. Integrating WXP data into Microsoft Security Copilot provides them with a broader view of their device information, easily accessible via natural language queries, so they can respond quickly. - Masooma Naqvi, Vice President of Product Management, HP Digital Services

Once implemented, IT teams can use generative AI prompts from within Microsoft Security Copilot to gain insights provided by WXP into device performance and usage data. This can help identify and diagnose issues faster, potentially reducing downtime and disruptions for employees.

What Is Microsoft Security Copilot?

Microsoft Security Copilot is a generative AI-powered security solution. It enhances the efficiency and capabilities of security professionals, enabling them to improve security outcomes at machine speed and scale.

The product provides a natural language, assistive experience to support various end-to-end scenarios such as incident response, threat hunting, intelligence gathering, and posture management.

How the Security Copilot Integration Works

The integration between WXP and Microsoft Security Copilot establishes a seamless connection that enables data from WXP to be queried and utilized from within Microsoft Security Copilot. IT teams can use simple natural language prompts, cutting out manual processes and reducing the time it takes to resolve issues and make decisions.

For example, a prompt like “Give me all details of device x” will surface a comprehensive report that includes the device’s warranty status, update readiness, resource consumption, and more. This streamlined access to critical information allows IT teams to act more quickly, enhance device performance, and lower the risk of downtime for employees.

Users can also use prompts for various other insights, including:

Warranty assessment – to quickly identify devices nearing the end of their warranty period.

Windows 11 readiness check – to evaluate which devices meet upgrade requirements or those which may meet requirements but fail to successfully upgrade due to other issues.

Resource consumption check – to monitor CPU, memory, and disk usage for signs of performance degradation.

Device age/stability and health check – to prioritize maintenance for older or less stable devices.

BSOD timelines and root cause investigation – to troubleshoot blue screen issues.

Application performance, hangs, and crash details – to diagnose software-related disruptions.

Empowering IT and Transforming the Employee Experience

The integration of WXP with Microsoft Security Copilot offers IT teams a unified interface enriched with deeper device insights. This enables faster, more comprehensive responses to security risks—helping to mitigate or even prevent incidents that could disrupt employee productivity and satisfaction. - Dorothy Li, Corporate Vice President of Microsoft Security Copilot and Ecosystem

This integration merges two powerful solutions to provide tangible benefits for IT teams, including:

Unified insights: Use WXP’s device and fleet data alongside Microsoft Security Copilot’s AI-driven analysis to uncover actionable insights across users, devices, and apps.

Faster incident response: Respond to security incidents faster with AI-generated context and guidance, dramatically reducing the time it takes to resolve issues.

Proactive risk mitigation: Anticipate and address vulnerabilities across IT fleets with predictive insights from the combined platforms.

Improved employee experience: Minimize disruptions and ensure seamless device performance while getting more from their IT investments.

By combining powerful AI-driven insights with streamlined workflows, this integration simplifies proactive IT asset management, enabling IT teams to focus on driving innovation while employees benefit from less digital friction and a better overall experience.

This plugin is now available for U.S. customers from within Microsoft Security Copilot Plugins gallery and in the Microsoft Azure Marketplace.

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Frequently asked questions

Here's everything you need to know about WXP.

What is the HP Workforce Experience Platform (WXP)?

WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.¹
How does WXP work?

WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.
Can WXP be customized to fit specific business needs?

The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.
How is WXP modular?

WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.
Is WXP compatible with different vendors and operating systems?

The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.
How does WXP integrate with other IT tools to provide a more comprehensive solution?

WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.
What is a Workforce Experience score?

A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.
How is AI used within WXP?
AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:
- Recommendations: Identify issues from device data and survey results to share recommended actions.
- Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
- Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
How can I buy WXP and find out about new releases?

WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.