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HP’s WXP Honored by UX Design Awards 2025

HP’s WXP Honored by UX Design Awards 2025

Written by

Editorial Team

Published on

5 Sep 2025

Table of contents
Table of contents

Guided by the HP Digital Services Product Design Team, the HP Workforce Experience Platform (WXP) took top prize in the UX Design Awards’ Product category for its exceptional user experience.

We’re proud to announce that the HP Workforce Experience Platform (WXP) took top honors at the UX Design Awards 2025 in the Product category. Organized by the International Design Center Berlin, the UX Design Awards celebrate products and solutions that deliver outstanding experiences and meaningful impact for users worldwide.

From 146 nominated projects across 49 countries, the UX Design Awards jury selected outstanding achievements in the Product, Concept, and New Talent categories. Within the Product category, WXP was one of just nine products awarded for delivering exceptional user experience design. The platform stood out for its ability to unify complex enterprise IT ecosystems into a seamless, employee-centric platform.

Forward-Thinking Design for the Digital Employee Experience (DEX)

WXP is HP’s modular, AI-driven solution that helps IT teams run large digital ecosystems with ease. From PCs and Macs to printers, conferencing systems, virtual machines, and mobile devices, WXP brings everything together into a single orchestrated platform designed to optimize DEX.

The UX Design Awards Jury praised WXP for its scale, accessibility, and integration:

“The HP Workforce Experience Suite is beautifully designed to enhance enterprise IT management. It provides proactive support and issue resolution based on employee experience metrics. With the ability to manage over 781,000 devices and 11 million monthly issues, the suite demonstrates outstanding scale and integration. Grounded in extensive user research, its state-of-the-art interface emphasizes unified design and accessibility. Innovative features like the AI-powered Fleet Explorer simplify device management, and the Sustainability Dashboard tracks environmental impact.”

Built on User Research, Designed for Scale

The biggest challenge was building a design foundation to unify the distinct experiences of HP Anyware, HP Command Center, HP Connect, HP Proactive Insights, and HP Vyopta into one cohesive platform. Each product has its own identity, and the team needed to create a consistent, responsive design without slowing delivery.

Through 40 targeted research studies, the team analyzed interactions and visual models while simultaneously building a shared design library in just six months. This was fast enough to support the release of a robust beta. The library became a catalyst for alignment, enabling faster iteration, familiar patterns, and higher-quality user experiences across the platform.

The result is a platform that cuts through IT complexity with a clean, intuitive interface, improving not only how IT teams work but also how employees experience workplace technology.

Looking Ahead

As HP continues to innovate with AI-powered capabilities, WXP will remain focused on delivering an easy, intuitive, and trustworthy experience for IT teams while empowering them to improve the productivity of their workforce.

This recognition builds on WXP’s momentum, which includes being named a Visionary in the Gartner Magic Quadrant for Digital Employee Experience Management Tools 2025.

 

The UX Design Awards 2025 Autumn winners were revealed live on September 3, 2025. You can rewatch the winner announcement here.

 

HP Workforce Experience Platform is a comprehensive and modular digital employee experience solution that enables organizations to optimize IT for every employee’s needs.  

If you want to learn more about the HP Workforce Experience Platform, we would love to speak to you! Simply fill out the form below, and a team member will be in touch.

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Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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