Modern enterprises are turning to ServiceNow integrations to streamline IT operations, reduce errors, and respond faster to evolving threats. From device management to network operations and security, top tech providers are embedding their services directly into the ServiceNow platform. These integrations reduce manual steps, improve data visibility, and deliver faster results across key IT functions. Featured below are integrations you can use to improve IT operations within your organization.
WXP x ServiceNow integration for proactive device management
Device-related disruptions are a constant drain on IT teams and business productivity. Many organizations still rely on manual toggling between service desks, device logs, and management consoles. This fragmentation increases troubleshooting time and leads to inconsistent service quality. During a time when lost productivity ranges from about $99 per week per employee with the fewest IT issues and up to $591 per week per employee with the with the most IT issues, ServiceNow integrations that reduce IT issues proactively are becoming increasingly relevant.
"Many of you rely on ServiceNow for IT service management, but by design, you must often switch between multiple platforms and data sources to troubleshoot and manage your devices. This constant back-and-forth creates inefficiencies, delays data entry, and increases the likelihood of errors. The WXP Event Management Application eliminates these pain points by directly integrating into the familiar ServiceNow UI."
Sean Bolton
Integrations Strategy Product Lead @ HPSource: WXP Blog
With device telemetry and event data surfaced in real-time inside ServiceNow, IT teams can pinpoint issues faster and automate resolution workflows. This reduces reliance on multiple tools and minimizes downtime for end users. As endpoint fleets grow and hybrid work persists, proactive integrations like WXP offer a streamlined approach that keeps users productive and IT operations efficient.
Juniper x ServiceNow integration for managed NetOps
The shift to managed network services is accelerating as enterprises demand consistent uptime and better performance. Automation is key to delivering these services at scale. In 2024, managed network services accounted for approximately 46% of the global managed services market share, highlighting the strategic role of service delivery platforms. Juniper’s Mist platform and ServiceNow’s Telecom Service Management integrate to provide full-stack visibility and automation for network operations.
“This unique AI-native solution from Juniper and ServiceNow enables two significant points of value for our Secure Networking managed services in a highly competitive space. First, we can ensure fast configuration and rollout to deliver our managed services with highest reliability due to our industry-leading automation with Juniper and ServiceNow. Second, we can leverage market-leading AIOps to help us consistently deliver the best possible user experience.”
Niklas Horstmann
VP of Secure Networking @ T Business Deutsche TelekomSource: Juniper Newsroom
Through this integration, network operations teams can unify inventory, provisioning, and incident management into one platform. AIOps-powered alerts help teams respond to issues before users notice, while ServiceNow workflows provide built-in accountability. This allows managed service providers to operate with greater precision and deliver more reliable SLAs at scale.
VulnCheck x ServiceNow integration for vulnerability management
Security teams are under pressure to prioritize and act on growing volumes of threat data. In the first half of 2024, the number of reported Common Vulnerabilities and Exposures (CVEs) increased by 30% compared to 2023, according to Qualys’ 2024 Midyear Threat Landscape Review. Manual triage of vulnerabilities wastes valuable time and increases exposure to critical exploits. VulnCheck’s integration with ServiceNow introduces real-time exploit intelligence directly into the ticketing and workflow environment security teams already use.
“With VulnCheck’s real-time exploit intelligence now embedded directly into ServiceNow, organizations can act on the most critical threats faster than ever before. Our solution continuously delivers actionable, prioritized intelligence so security teams can focus on what matters most. These integrations not only streamline workflows but fundamentally advance how enterprises manage security risks to improve their overall defense posture."
Anthony Bettini
CEO and Founder @ VulnCheckSource: VulnCheck Press
The integration aligns threat intelligence with incident response, enabling faster patching of high-risk vulnerabilities while deferring lower-priority fixes. By embedding real-time data into security workflows, VulnCheck reduces context switching and accelerates time to remediation which is critical in an environment where the window between disclosure and exploitation is shrinking.
Across device management, network operations, and vulnerability response, ServiceNow integrations are reshaping how IT teams deliver results. HP’s WXP connects endpoint data for faster resolution, Juniper’s AIOps integration supports high-performance network services, and VulnCheck’s real-time intelligence sharpens security focus. Each integration helps IT teams embed tools directly into ServiceNow to bring new efficiencies to their daily workflows.
