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WXP Print
Management

Modern printer management for seamlessly efficient configuration, manageability and oversight over settings and security in hybrid environments.2

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WXP Print Management Key outcomes

  • eye icon

    Visibility and control across your enterprise printers.

  • Act on insights to improve uptime and increase operational efficiency.

  • Detect issues early to reduce IT friction and improve employee experience.

  • Increase operational efficiency and reduce operating costs with hybrid cloud capabilities.

  • Ease of printer security and compliance with policy enforcement and firmware updates in a single cloud tool.

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Print capabilities tour

Onboard and manage printers with flexibility

Migrate to the cloud at your own pace. Connect HP FutureSmart 5 compatible printers directly to the cloud or onboard existing WebJetAdmin (WJA)–managed printers using the Fleet Proxy service for a fully flexible transition toward a cloud‑first strategy.

  • Accelerate onboarding with two streamlined methods: Instantly onboard printers via Fleet Proxy or enable direct cloud integration for FutureSmart 5 devices. Reduce IT site visits, minimize print delays in daily operations, and support hybrid cloud strategies as you move toward Zero Trust principles. 

  • Automated remediation: Configure and secure newly onboarded printers or those recently serviced, ensuring they are reset and ready for use. Apply firmware updates to an individual printer or a group of devices to maintain performance and security requirements.

  • Manage at scale: Assign printer setting passwords, and install and manage printer certificates and acquire signatures via third-party signers at a group level. Use dashboard widgets to easily identify and investigate printers that are offline, not ready, or out of compliance. Access device-level reporting tools to aid compliance reporting.

Modern printer management in the cloud

Gain visibility and control across your enterprise printers

Start with WXP Print Management
Product Release Notes, Winter ’25 Roundup
Product Release Notes, Winter ’25 Roundup

Editorial Team
Editorial Team 30 Jan 2026
Enhancing Security Across the Print Fleet Lifecycle
Enhancing Security Across the Print Fleet Lifecycle

Editorial Team
Editorial Team 13 Aug 2025
How WXP Helps to Secure Your Printers and Prevent Malware Threats
How WXP Helps to Secure Your Printers and Prevent Malware Threats

Shelley Goodman
Shelley Goodman 12 May 2025

Explore our other capabilities

Dive deeper into the world of WXP.

Platform Overview

Explore our primary capabilities designed to improve efficiency, security, and employee engagement across your organization.

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Fleet Management

Monitor and optimize PCs, Macs, collaboration tools, printers, accessories, and all your software with predictive analytics and actionable insights.

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Digital Workspaces

Enable secure access to virtual desktops and remote workstations with HP Anyware.

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Collaboration Experience Management

Streamline IT troubleshooting, improve user experience, and optimize your technology and spaces.

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Frequently asked questions

Everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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