WXP Collaboration Technology Insights

Multi-vendor monitoring and analytics to transform digital collaboration experience.

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Exceptional Collaboration. Simplified.

HP’s powerful WXP Collaboration Technology Insights simplifies the most complex elements of your collaboration environment, across numerous platforms and endpoints, allowing you to quickly optimize technology performance. Intelligently plan and manage new technology investments, as well as improve user adoption and user experiences.

By easily identifying issues impacting your collaboration infrastructure, Technology Insights provides you with the critical data to make the right user connection decisions for remote, hybrid, and in-person employees. Maximize productivity, engagement, and investments across the most complex video, voice, and digital workspaces.

Unify and easily find all of your UC data to gauge system health status
Create and share automated reports for fast quality & health metrics
Detect and address problematic calls quickly

We’ve stopped all manual reporting – it saves a single person a 40 hour work week every month.
Steve McClellan, Conferencing Technology
and Innovation Manager, AstraZeneca

Near Real-Time Monitoring

Managing performance across mixed UC deployments means monitoring performance. Near Real-Time Monitoring helps UC engineers and IT staff ensure productivity by getting ahead of UC issues before users report them.

Move from reactive to proactive with HP WXP Collaboration Technology Insights. Determine quality of live and recent meetings with real-time health status, proactive issue detection and alerting, and detailed performance metrics.

Detect problematic calls quickly to troubleshoot quality issues, failures, and user error
Identify root cause to speed resolution and assign tasks to the right teams
Set custom alerts for collaboration quality issues and disruptions before users are impacted

Advanced Analytics

Uncover trends. Streamline reporting. Take action to improve collaboration. Identify all of the critical information in your enterprise collaboration environment. With historical trends, performance data and actionable usage insights at your fingertips, Advanced Analytics monitors UC service quality, ensuring successful UC adoption, and to intelligently throttle capacity / plan UC spend.

Detect & Resolve Systemic UC Issues: Explore long term trends in order to proactively increase successful calls while reducing failures and poor quality.
Improve Adoption & User Experience: Understand user behavior and track usage by technology to fine tune UC deployments and ensure successful corporate adoption.
Optimize Operational Planning & ROI: Proactively plan for capacity and licensing adjustments, identify underutilized assets, and maximize value from capex and opex spend.

Optimize. Analyze. Collaborate.

Accelerate transformation, improve productivity. and increase ROI with WXP Collaboration Technology Insights, Space Insights, and vAnalytics.

Space Insights

WXP Collaboration’s Space Insights provides a single pane of glass into meeting space utilization, allowing you to identify inefficiencies, understand trends, and make the right technology and space investments for your hybrid and in-office workspaces.

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vAnalytics

WXP Collaboration’s vAnalytics is powerful and intuitive system for on-prem environments that provides a single-pane-of-glass view for one or multiple UC vendors. Near real-time monitoring and alerts to quickly identify and resolve issues and call quality problems.

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Calculate Your ROI

WXP Collaboration provides you with key insights into your unified communications environment. Use the calculator to determine the value and savings your organization can achieve when it comes to optimizing workspaces, employee time and productivity, and even help desk support.

Calculate your ROI today

What We Cover

Today’s UC environments are complex.

Today’s UC environments are complex.
WXP Collaboration simplifies the management of multi-vendor UC environments by providing holistic visibility across video and voice-based collaboration experiences as well as meeting room usage.
Your technology, our insights.
WXP Collaboration partners with industry leading technology vendors so that our customers can monitor UC deployments of any size and complexity – empowering our customers to build, support, and manage the collaboration environment that best meets their needs.
Where we collect the data.
Endpoints & Peripherals
UC software Clients
UC Managers
Meeting Bridges
Edge Devices
Calendar Systems

WXP Collaboration Tour

Why WXP Collaboration?

Discover the Top Reasons for WXP Collaboration.

Optimize user collaboration. Efficiently and effectively manage space usage. Improve user engagement, wellness, and ROI. Gain insights into your technology, your spaces, and how your team is collaborating with Vyopta’s Collaboration Intelligence Platform. Easily diagnose technology issues across multiple applications and devices. Analyze room and space utilization to optimize available access while reducing underutilized resources. WXP Collaboration transforms how organizations deliver exceptional collaboration experiences.

Seamless Integration with UC and Workflow Applications
Single-pane-of-glass visibility
Powerful insights, monitoring, and analytics
Award-winning platform readily scales to your needs
Customizable, intuitive, and easy to use interface

Get started with WXP Collaboration

Learn more with a demo or talk to an expert

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Frequently asked questions

Everything you need to know about WXP.

What is the HP Workforce Experience Platform (WXP)?

WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.¹
How does WXP work?

WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.
Can WXP be customized to fit specific business needs?

The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.
How is WXP modular?

WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.
Is WXP compatible with different vendors and operating systems?

The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.
How does WXP integrate with other IT tools to provide a more comprehensive solution?

WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.
What is a Workforce Experience score?

A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.
How is AI used within WXP?
AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:
- Recommendations: Identify issues from device data and survey results to share recommended actions.
- Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
- Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
How can I buy WXP and find out about new releases?

WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.