We have all noticed how tectonic shifts in workplace dynamics, coupled with the rise of hybrid and remote work environments, have resulted in an explosion of peripheral devices, operating systems, applications, networks, and cloud environments. With some enterprise workforces that span tens, even hundreds of thousands of employees, trying to manage the overall employee experience across an organization — let alone optimize it — is a non-trivial task.

So, how are companies keeping tech-enabled employees happy and engaged in this rapidly evolving world of work?

The simple answer is — they aren’t really.