Module Details

Employee Engagement

Improve employee sentiment and productivity by proactively resolving digital issues, providing self-help capabilities, and strengthening communication between employees and IT.

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Employee Engagement

Key outcomes

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A more holistic view of the digital employee experience.
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Reduced IT support tickets and costs through proactive issue resolution.
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Optimized device procurement through combined device performance and employee satisfaction data.
Employee Engagement

Core features

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Continuous feedback loop

Gather insights into employee engagement and quantify this feedback via a Sentiment score to understand your workforce’s overall satisfaction with their digital tools.

  • AI-driven insights: Correlate employee sentiment with specific devices, models, locations, departments, and software usage to hone in on improvement areas.

  • Gen-AI text analysis: Utilize integrated large language models to surface the top issues impacting employee satisfaction and productivity.

HP Workforce Experience Platform Employee Engagement Feedback Loop
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Self-help capabilities

Empower employees to independently resolve digital issues with actionable recommendations and one-click fixes, streamlining IT workflows while also minimizing employee downtime.

  • Faster resolution: Automate the delivery of one-click solutions, enabling employees to address common issues without waiting on IT.

  • Smart suggestions: Proactively identify issues, pinpoint affected employees, and send pulses with recommended actions to resolve them end-to-end.

HP Workforce Experience Platform Employee Engagement Self-Help
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Enhanced automation

Streamline workflows, boost response rates to surveys, and increase efficiency.

  • Automated triggers: Automatically send surveys triggered by employees’ interactions with their digital tools, simplifying feedback collection. 

  • Optimal targeting and scheduling: Ensure relevant feedback through audience filtering, and boost response rates by delivering surveys or notifications to employees only when they are available. 

HP Workforce Experience Platform Employee Engagement Enhanced Automation

Improve employee productivity

Experience a happier workforce with Employee Engagement.

News

HP Recognized as a Visionary in the 2024 Gartner® Magic Quadrant™ for DEX Tools

For our 'Ability to Execute' and 'Completeness of Vision'

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HP Strengthens Workforce Experience Platform with Acquisition of Vyopta

HP and Vyopta to give customers more advanced insights and recommendations to improve employee experience

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Product Release Notes February 2025

Our latest updates make the HP Workforce Experience Platform (WXP) more intuitive, personalized, and powerful.

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HP Inc. Named a Major Player in the IDC MarketScape

Worldwide Digital Workplace Services 2024 Vendor Assessment

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Frequently asked questions

Here's everything you need to know about WXP.

What is the HP Workforce Experience Platform (WXP)?

WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

How does WXP work?
Can WXP be customized to fit specific business needs?
How is WXP modular?
Is WXP compatible with different vendors and operating systems?
How does WXP integrate with other IT tools to provide a more comprehensive solution?
What is a Workforce Experience score?
How is AI used within WXP?
How can I buy WXP and find out about new releases?
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