Module Details

Employee Engagement

Improve employee sentiment and productivity by proactively resolving digital issues, providing self-help capabilities, and strengthening communication between employees and IT.

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A more holistic view of the digital employee experience.

Reduced IT support tickets and costs through proactive issue resolution.

Optimized device procurement through combined device performance and employee satisfaction data.

Read more about the ROI of a 10k device fleet

Continuous feedback loop

Gather insights into employee engagement and quantify this feedback via a Sentiment score to understand your workforce’s overall satisfaction with their digital tools.

AI-driven insights: Correlate employee sentiment with specific devices, models, locations, departments, and software usage to hone in on improvement areas.
Gen-AI text analysis: Utilize integrated large language models to surface the top issues impacting employee satisfaction and productivity.

HP Workforce Experience Platform Employee Engagement Feedback Loop

Self-help capabilities

Empower employees to independently resolve digital issues with actionable recommendations and one-click fixes, streamlining IT workflows while also minimizing employee downtime.

Faster resolution: Automate the delivery of one-click solutions, enabling employees to address common issues without waiting on IT.
Smart suggestions: Proactively identify issues, pinpoint affected employees, and send pulses with recommended actions to resolve them end-to-end.

HP Workforce Experience Platform Employee Engagement Self-Help

Enhanced automation

Streamline workflows, boost response rates to surveys, and increase efficiency.

Automated triggers: Automatically send surveys triggered by employees’ interactions with their digital tools, simplifying feedback collection.
Optimal targeting and scheduling: Ensure relevant feedback through audience filtering, and boost response rates by delivering surveys or notifications to employees only when they are available.