Fixing problems before they're
your problem

Predictive analytics and advanced automation to enhance employee productivity, drive down IT costs, and ensure a seamless, secure, and efficient digital workplace.¹

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Fleet Management
Monitor and optimize PCs, Macs, collaboration tools, printers, accessories, and all your software with predictive analytics and actionable insights.
Employee Engagement
Enhance employee satisfaction and productivity by proactively identifying top digital issues and providing easy-to-use self-help solutions.
Digital Workspaces
Free your hybrid workforce to work where they work best with secured access to virtual workstations.
Endpoint Security
Harden endpoint security and ensure fleetwide compliance.

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HP’s Workforce Experience Score

HP’s proprietary Workforce Experience Score assigns an effective and actionable numerical value to your workforce’s digital experience.

One score: Simplify your analysis with a single, easy-to-understand Overall Score that rates the employee experience from 0 to 100.
Comprehensive overview: Gain insights and identify trends with a weighted calculation that incorporates employee sentiment, device health, security, and application performance.
Deep-dive dashboard: Quickly surface actionable insights for improving the employee experience by drilling down into your data by department, device, operating system, location, and more.

Fleet Management

Merges device fleet monitoring and optimization capabilities across PCs, Macs, printers, collaboration tools, and accessories.

Real-time data: Gain comprehensive visibility and data agility to support your employees at scale.
Intelligent anticipation: Detect anomalies in your device fleet to resolve issues preemptively, reduce digital friction, and free up time for higher-impact work.
Smart asset management: Leverage dynamic personas and performance-based refresh cycles to optimize device selection for each employee and support your sustainability initiatives.

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Employee Engagement

Engage with your employees to uncover the top digital issues impacting sentiment and provide one-click self-help solutions.

Continuous feedback loop: Regularly collect feedback and gather insights for ongoing improvements to the employee experience.
Self-help solutions: Empower employees to independently resolve IT issues through one-click fixes, lowering IT support costs and minimizing employee downtime.
Enhanced automation: Schedule and send surveys automatically based on specific dates, events, and device actions to streamline workflows and management.

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Digital Workspaces

Empower your workforce with secure access to virtual desktops and remote workstations with HP Anyware.

Secure and reliable remote access: Keep data within your network with pixel-only transmission, AES-256 encryption, and multi-factor authentication.
Optimized productivity: Ensure consistent, top performance regardless of network conditions and easily collaborate with colleagues on the same desktop.
Ultimate flexibility: Deploy and manage workspaces across cloud environments, data centers, and physical workstations from a single interface. Effortlessly scale to support various users, devices, and locations with secure, VPN-free access and reliable performance.

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Endpoint Security

When your workplace is everywhere, endpoint security is everything.

Deliver comprehensive security against phishing, ransomware, and AI-assisted attacks. HP's security solutions have protected over 50 billion web clicks, downloads, and attachments without a reported compromise.

Lower your TCO and improve your ROI

We designed the Workforce Experience Platform to help you optimize IT costs.

Read about the ROI of a 10k device fleet

Integrations

Take your IT organization to the next level with HP's integrations.

Microsoft Intune integration ensures robust device and application management, aligning perfectly with your mobility and security needs.

ServiceNow compatibility enables up-to-date ticketing and configuration management database augmentation for smooth and user-friendly operations.

Power BI integration takes advantage of visualization technology, connecting your company’s data to produce rich, interactive reports with visual analytics.

Microsoft Power Automate integration leverages AI and a low-code platform to help you automate processes across nearly unlimited systems.

Tableau compatibility transforms your data into interactive visualizations, unlocking deeper insights and driving more intelligent decisions.

Microsoft Entra ID integration ensures seamless, secure access management, empowering your team with market-leading cloud identity solutions.

IT fleet insights and recommendations

Leverage AI to better understand your device fleet and how to make strategic decisions.

Anomaly detection

Spot irregularities and resolve issues before the problems impact employees.

Dynamic personas and smart device refresh

Optimize every employee's experience and maximize the lifespan of business technology.

What is the HP Workforce Experience Platform?

The HP Workforce Experience Platform is an AI-powered digital employee experience (DEX) solution that can help you monitor, optimize, and act on every employee digital touchpoint.¹
How does the HP Workforce Experience Platform work?

HP’s Workforce Experience Platform equips technology leaders with detailed performance insights of PCs, printers, and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual machines, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.
Can the Platform be customized to fit specific business needs?

The modular design of HPs Workforce Experience Platform allows companies to select the capabilities for their specific business needs. Presently, the Workforce Experience Platform integrates modules for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between technology leaders and the company employees to gather targeted feedback on employee perception and sentiment with the technology they use everyday. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support, as well as add-on options for hardware and managed services.
How is the Platform modular?

The HP Workforce Experience Platform is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

The modular design allows companies to select the capabilities or modules, needed to achieve business goals. New modules can be added to an existing portal as their business needs change and expand. Initially, the Platform comes with two modules for fleet management and employee engagement, with the ability to add-on endpoint security and digital workplaces for an additional fee.
Is the Platform compatible with different vendors and operating systems?

The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. It is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.
How does HP Workforce Experience integrate with other IT tools to provide a more comprehensive solution?

The Platform has open APIs for incident and analytics integration to IT tools as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the integration module.
What is a Workforce Experience score?

A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.
How is AI used within the Platform?

AI is built into the fabric of each of our modules and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

• Recommendations: Identifying issues from device data and survey results to share recommended actions.

• Assistance: Taking the recommendation and making it executable by IT or an end-user in just a few clicks.

• Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
How can I buy the Workforce Experience Platform and find out about new releases?

The HP Workforce Experience Platform is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk with an HP expert to see how the Platform can intelligently anticipate and resolve digital friction within your organization.

Optimize your digital experience today

Resolve IT issues before they arise, protect against cyber threats, and personalize IT for every employee.

Start with the HP Workforce Experience Platform