What Is Digital Employee Experience (DEX)?

Determine Your ROI

Calculate the value of an optimized digital employee experience

HP Workforce Experience Platform (WXP) gives you visibility and control over your entire digital ecosystem. AI-powered predictive analytics and actionable insights drive down IT costs, strengthen security, and improve efficiency. Use the calculator below to estimate potential gains from WXP.

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What are the key benefits of optimizing the digital employee experience?

A well-optimized digital employee experience (DEX) starts with data. By leveraging telemetry from various touchpoints, companies can create a seamless connection between employees and the tools they rely on. It empowers IT teams to proactively address challenges while boosting engagement and productivity. Here are some key benefits of optimizing DEX with data-driven insights:

Enhanced visibility and proactive issue resolution

IT teams gain deep visibility into device usage, employee sentiment, and technical performance. By leveraging detailed insights, teams can proactively address root causes, deploy organization-wide fixes, and reduce downtime before issues affect employees.

Streamlined operations and increased productivity

Automating tasks like asset tracking, software updates, and compliance checks allows IT teams to save time and focus on strategic initiatives. The result is smoother workflows, faster response times, and higher employee productivity across hybrid work environments.

Lower costs through smart asset management

Optimizing device usage ensures organizations can extend device lifecycles and better match resources to employee needs. IT can reduce unnecessary purchases, minimize maintenance costs, and improve return on IT investments.

Strengthened IT-employee collaboration and trust

Enhanced communication through tailored notifications, pulse surveys, and self-help tools fosters better engagement between IT and employees. These efforts boost employee satisfaction, trust, and adoption of IT solutions, improving the overall digital workplace experience.

Sustainable IT practices for a greener workplace

Detailed insights into device usage and energy consumption help organizations implement eco-friendly IT strategies. Employees are empowered to adopt sustainable practices, reducing the environmental impact of technology use across the enterprise.

Testimonials

"The HP Workforce Experience Platform has become essential for optimizing our IT endpoints and improving our employees’ productivity."

“What Datacom Insights allows a customer to do is head off problems before they even become a problem… That's worth a lot to customers, not only in a financial sense but in an experience sense for their users that's game-changing!” — Greg Furlong, Associate Director at Datacom

“We are really able to provide a higher value to our customers; we are able to provide a data-driven analytical approach to our customers to help plan and to manage their fleet of devices. We are able to take the actions before a break down… that is a total change of experience.” — Tommy Lin, CEO at ICT Zone

DEX Toolkit

Ready to gain visibility and control over your entire digital ecosystem? Use these resources to calculate the potential value to your business and build your DEX strategy.