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WXP Collaboration vAnalytics

Proven on-prem collaboration performance management

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Powerful insights into your UC environment.

An easy-to-use and powerful system for on-prem environments providing a single-pane-of-glass view for multiple UC vendors. Near real-time monitoring and alerts quickly identify and resolve issues coupled with historical data to diagnose past call quality problems. Detailed analytics to identify adoption and growth opportunities and insights.

  • Be more productive

    Use custom alerts to quickly identify and resolve UC issues before they become tech support calls.

  • Save time

    Spend less time collecting, merging, and cleaning the data, especially in your multi-vendor environments.

  • Data-driven decision making

    Accurate and easy-to-access technology insights allow you to drive a better bottom line.

We’ve stopped all manual reporting – it saves a single person a 40 hour work week every month.

Steve McClellan, Conferencing Technology
and Innovation Manager, AstraZeneca

Optimization Platform

Quick deployment, easy-to-use, and customizable to deliver comprehensive UC data and unified platform insights provide Multi-Vendor Monitoring, efficient Deployment & Onboarding, and Customizable Dashboards.

Strategic Insights

Track usage trends, increase utilization, grow platform adoption, plan technology and space investments, and help improve ROI through key Adoption Analytics, Interactive Utilization Metrics and Custom Business Reporting.

Operational Analysis

Create near real-time alerts, harness powerful monitoring and analytics to improve user experience, and identify security risks with Endpoint Monitoring, Custom Alerts & Troubleshooting, and Call Quality Analytics.

  • Single-Pane-of-Glass Insights

    See all of your UC platforms in one location. Monitor your UC&C environment and generate actionable insights to improve user. experience, grow adoption, and optimize costs.

  • Advanced Analytics

    Track overall UC utilization by technology and modality (e.g. video, voice) across your organization. Quickly visualize end-points and infrastructure usage to analyze needs and costs as well as drive capacity planning and operational ROI.

  • Near Real-Time Monitoring

    Help UC engineers and IT staff ensure productivity by getting ahead of UC issues before users report them. Proactively detect and quickly resolve performance issues, reducing troubleshooting time and proactive recognition of call quality issues.

  • Custom Alerting

    Create custom alerts for critical systems to stay ahead of potential failures and quality issues. Integrate alerts with your existing support ticketing system. Filter for time, day, and frequency, and sort alerts by call quality, capacity and status.

  • Automated Reporting

    Easily generate, save, and send reports and quickly share with stakeholders at any time. Save time and forget complex spreadsheets. Utilize drag and drop functionality for critical KPIs, interactive graphs and charts. Deliver raw data and report link for quick access and analysis.

  • Systemic Performance

    Get ahead of performance risks to improve uptime and user experience with historical trending and deep analytics broken out by days, weeks, months, quarters, years. Accurately identify disconnect causes and explore improvement areas for call success and quality.

Optimize. Analyze. Collaborate.

Accelerate transformation, improve productivity. and increase ROI with WXP Collaboration Technology Insights, Space Insights, and vAnalytics.

Technology Insights

HP's powerful WXP Collaboration Technology Insights simplifies the most complex elements of your collaboration environment, across numerous platforms and endpoints, allowing you to quickly optimize technology performance.

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Space Insights

WXP Collaboration’s Space Insights provides a single pane of glass into meeting space utilization, allowing you to identify inefficiencies, understand trends, and make the right technology and space investments for your hybrid and in-office workspaces.

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Calculate Your ROI

WXP Collaboration provides you with key insights into your unified communications environment. Use the calculator to determine the value and savings your organization can achieve when it comes to optimizing workspaces, employee time and productivity, and even help desk support.

Calculate your ROI today

What We Cover

Today’s UC environments are complex.

  • Today’s UC environments are complex.

    WXP Collaboration simplifies the management of multi-vendor UC environments by providing holistic visibility across video and voice-based collaboration experiences as well as meeting room usage.

  • Your technology, our insights.

    WXP Collaboration partners with industry leading technology vendors so that our customers can monitor UC deployments of any size and complexity – empowering our customers to build, support, and manage the collaboration environment that best meets their needs.

  • Where we collect the data.

    Endpoints & Peripherals
    UC software Clients
    UC Managers
    Meeting Bridges
    Edge Devices
    Calendar Systems

WXP Collaboration Tour

Why WXP Collaboration?

Discover the Top Reasons for WXP Collaboration.

Optimize user collaboration. Efficiently and effectively manage space usage. Improve user engagement, wellness, and ROI. Gain insights into your technology, your spaces, and how your team is collaborating with Vyopta’s Collaboration Intelligence Platform. Easily diagnose technology issues across multiple applications and devices. Analyze room and space utilization to optimize available access while reducing underutilized resources. WXP Collaboration transforms how organizations deliver exceptional collaboration experiences.

  • Seamless Integration with UC and Workflow Applications
  • Single-pane-of-glass visibility
  • Powerful insights, monitoring, and analytics
  • Award-winning platform readily scales to your needs
  • Customizable, intuitive, and easy to use interface

Get started with WXP Collaboration

Learn more with a demo or talk to an expert

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Frequently asked questions

Everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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