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Manage PCs, Printers, and Collaboration Without Costly Tool Sprawl

Manage PCs, Printers, and Collaboration Without Costly Tool Sprawl

Written by

Eric Radist

Published on

16 Jun 2026

Table of contents
Table of contents

Gain enhanced visibility and control across a multi-vendor environment of meeting spaces, devices and communication platforms within HP Workforce Experience Platform (WXP).

Hybrid meetings are here to stay, and with them the increased complexity for IT teams tasked with supporting seamless employee collaboration. Fragmented tools, platforms, and spaces, pieced together over time, managed remotely, and shared between constantly rotating groups of people and their devices—it’s a recipe for operational friction that can be both expensive and frustrating to maintain. It all needs to work reliably, ideally from a single view, where any issues that do pop up can be quickly diagnosed and addressed.

That’s why we’ve made both WXP Collaboration3 and HP Poly Lens accessible through the HP Workforce Experience Platform (WXP)1, to provide unified visibility and control across the entire collaboration environment, including infrastructure, meeting platforms, networks, and devices, regardless of vendor. By consolidating management of meeting spaces and unified communications technologies into a single platform alongside management of PCs and printers,2 IT teams can reduce the number of tools they rely on, improve operational efficiency, and lower costs.

With fewer systems to switch between, troubleshooting becomes faster, helping minimize disruption and accelerate time to resolution.

TechInsights Analytics Dashboard

Simplify Collaboration Management, Even with a Diverse Install Base

IT teams accessing WXP Collaboration and HP Poly Lens through WXP gain a more unified way to see and manage everything together. From the WXP console, they can use Poly Lens to manage HP Poly devices and WXP Collaboration to provide insight into the performance of their collaboration environments and supporting technologies, all from the same platform they are using to manage PCs and printers, reducing the need to jump between platforms.

All endpoint management workflows are now available in one place, with support for single sign-on, unified management, comprehensive monitoring, and cross-platform analytics. Proactive monitoring of multi-vendor devices, combined with contextual intelligence, helps identify and resolve issues faster—reducing time to resolution and easing the burden on overstretched teams.

At the same time, collaboration insights and analytics are extended to the individual PC level, providing more direct visibility into where most meetings take place, along with new ways to identify and resolve experience issues.

Get the Most Out of Your Meeting Spaces

Poly Lens enhances collaboration experiences across HP Poly devices, simplifying how IT teams deploy, monitor, manage, and measure the performance of their environments. Integrated into the HP Workforce Experience Platform, it enables direct management of HP Poly devices along with select HP peripherals and displays, bringing more control into a single workspace.

Get the Most Out of Your Meeting Spaces

With Poly Lens Pro for Rooms, new capabilities like Room VisualizerAI4 introduce a more advanced, data-driven approach to space planning. Using room photos and dimensions, the technology analyzes collaboration devices, walls, furniture, and spatial relationships to create an interactive 3D digital twin. IT teams can use this model to explore how different devices will perform across the room’s field of vision and acoustics.

The result is a more intuitive and informed way to design and manage collaboration spaces, helping optimize experiences for end users while reducing trial-and-error in procurement and setup.

TechInsights Spaces Dashboard

At the same time, integrated space insights within WXP Collaboration provide visibility into how meeting rooms are actually being used—enabling teams to track utilization, reduce inefficiencies, plan spaces based on real demand, and make better use of existing space investments.

Poly Lens Demo
Launch Demo

Availability

  • WXP and WXP Collaboration – The Workforce Experience Platform is globally available from HP and HP channel partners. Licenses for WXP Collaboration are available in approximately 30 countries.
  • HP Poly Lens – HP Poly Lens is globally available and included with HP Poly devices and with select HP peripherals and displays. HP Poly Lens Pro for Rooms, with premium features for room management and insights, may be purchased on a standalone basis.
  • Partner Offer – Managed Services Providers (MSPs) can now access a not-for-resale option that provides visibility into their customers’ collaborative environments and enables seamless, secure switching between them for efficiency. Contact your HP representative for more details.

Catch Up with the Future of Collaboration

HP is exhibiting this week at InfoComm 2026 in Las Vegas. Visit us in the Central Hall at booth #C8037 to see our latest innovations in action.

Learn more about how to reduce tool sprawl with unified management and end-to-end visibility across your collaboration environment. Talk to your HP representative or fill out the form below.

Additional Resources

WXP Collaboration – HP Workforce Experience Platform

How WXP Collaboration Helps Improve the Meeting Experience

WXP Collaboration Makes Meetings Work Better

WXP Collaboration | WXP Knowledge Base

Poly Lens Cloud

3. WXP Collaboration licenses are available now in NA, EMEA, and Latin America. Pricing varies by license term and location. Workforce Experience Platform (WXP) licenses are available globally. Pricing varies by license, package, offer term and location.
4. Poly Lens Room VisualizerAI requires a Poly Lens Pro for Rooms paid subscription and will be available exclusively on WXP.

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Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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