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Stop Paying for Underused Software

Stop Paying for Underused Software

Written by

America Pacheco

Published on

22 Sep 2026

Table of contents
Table of contents

WXP offers new software license optimization features to reveal potential savings

According to research by the Boston Consulting Group, between 2019 and 2024, software costs increased by 50% as a share of the total tech budget, from 13% in 2019 to 21% in 2024. Fifteen years after Marc Andreesson famously declared software was eating the world, it may feel like the main course is your budget.

No one disputes the importance of software to daily operations, but if it’s going to form such a significant portion of costs at a time when IT budgets are being drained in multiple directions, let’s be sure you’re getting value for your spending. Software license optimization employs usage data to identify underused software licenses so you can stop paying for applications you’re not using.

Now it’s available right inside the HP Workforce Experience Platform (WXP),1 alongside the rest of your IT ecosystem analytics and management tools.

License Lens Dashboard

One Platform, One Big Picture

License Lens3 is a software tracking and analytics tool that helps organizations identify and reclaim underutilized software licenses and manage spending more effectively. Integrated within WXP Pro and Elite plans, it offers IT teams an ongoing, detailed usage analysis for installed Windows applications.

Inclusion in WXP also spares customers the additional cost of standalone software license management tools, because adding another new software platform to manage your software licenses and costs seems counterproductive.

Customize License Usage Policies to Find Savings

License Lens is customizable to fit your organization’s needs. IT teams can monitor software usage and quantify potential cost savings associated with reclaiming licenses that are underused.

Administrators can choose an application in the system catalog, enter the license cost and billing frequency, and set a threshold for use over a particular time period, such as monthly or weekly. You can choose to measure app usage based on the time an app is running or the time it is in focus, to ensure you’re capturing real usage, not just open windows.

If the application usage does not meet the threshold, the license is identified as a candidate for reclamation. From there, you can assess whether to reclaim the license from the device.

License Lens Add App

Set Spending Priorities with a Clear View of Impact

Where License Lens really starts to shine is on a wider scale, when you need to optimize spending, forecast budgets, or negotiate with vendors on renewal agreements. The software usage analytics dashboard shows where underutilization has the largest impact, cross-referencing subscription costs with the number of licenses not meeting minimum usage thresholds and providing a quantified potential savings number, graphed and ranked for easy visibility.

Find Balance in Your Licensing Budget

Whether the result of shadow IT, abandoned pilot programs, changes in job duties, or simply too little time to complete manual software audits, application sprawl is an ongoing challenge with direct impact on the bottom line. Not only does it lead to unnecessary spending, it adds complexity to internal information systems, interferes with employee productivity, and introduces extra security and compliance risk.

The easiest way to start reducing both application sprawl and your IT budget without impacting employee experience is to stop paying for what they’re not using. WXP provides the visibility you need on both the individual and organizational scale to ensure your investments in software applications are providing real value. For more details on how License Lens works within WXP, check out the demo below.

This is just scratching the surface of what WXP can do. To learn more about how the Workforce Experience Platform can help you manage everything from PCs to printers to meeting spaces to security and compliance, contact your HP representative or request a follow-up discussion using the form below.

Additional Resources

Overview of License Lens | WXP Knowledge Base 

3. License Lens is available in WXP Pro and Elite plans.

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Frequently asked questions

Here's everything you need to know about WXP.

  • What is the HP Workforce Experience Platform (WXP)?

    WXP is an AI-powered digital employee experience (DEX) solution that integrates with various systems and devices to maximize IT efficiency, reduce costs, and enhance the employee experience.1

  • How does WXP work?

    WXP equips technology leaders with detailed performance insights of PCs, printers and more, coupled with enhanced preventative workflows to maximize end-user productivity while reducing costs. The SaaS-based platform also has an advanced employee engagement engine and integrates with various third-party systems like ServiceNow, PowerBI, and Tableau, along with integrating printers, virtual desktops, mobile devices and more to maximize IT efficiency, reduce costs, and enhance the employee experience.

  • Can WXP be customized to fit specific business needs?

    The platform’s modular design allows for tailored customization and scalability to meet specific business needs. Presently, WXP integrates capabilities for fleet management (formerly HP Proactive Insights) and employee engagement, facilitating direct communication between IT and employees, and targeted feedback collection via device pop-ups and self-help capabilities. Planned optional, add-on modules will include additional devices for fleet management, endpoint security, and Digital Workspaces powered by HP Anyware, all supported by enterprise-level support. Additionally, there are add-on options for hardware, managed services, and print software.

  • How is WXP modular?

    WXP is designed to be modular, allowing organizations to tailor the solution to their specific needs, including Fleet Management, Employee Engagement, Digital Workspaces, and Endpoint Security.

    The modular design allows companies to select the capabilities needed to achieve business goals. New capabilities can be added to an existing portal as their business needs change and expand. Initially, WXP comes with fleet management and employee engagement, with the ability to add-on endpoint security, digital workplaces, and/or HP support services for an additional fee.

  • Is WXP compatible with different vendors and operating systems?

    The Platform’s agnostic design allows seamless integration with systems and devices running Windows, macOS, and Android operating systems, regardless of manufacturer. WXP is a cloud-based solution that uses firewall-friendly network ports and sits atop other systems versus a rip-and-replace solution. It does not require a VPN or direct, deep access to customer networks.

  • How does WXP integrate with other IT tools to provide a more comprehensive solution?

    WXP has open APIs for incident and analytics integration to IT tools, as well as pre-configured connectors for ServiceNow, PowerBI, and Tableau available in the 3rd party integrations.

  • What is a Workforce Experience score?

    A Workforce Experience score combines telemetry and user satisfaction sentiment for a comprehensive view of the digital workforce experience. The score refreshes daily, ensuring timely insights. Understand which departments, device models, operating systems, countries, site locations, and devices with specific software installed are experiencing the lowest and highest Experience scores.

    The main dashboard provides a snapshot of the workforce experience and critical recommendations for IT teams to act on. IT teams quickly understand where to focus with insights from the Experience score and trendline, fleet inventory breakdown, apps with poor performance, and sentiment by persona.

  • How is AI used within WXP?

    AI is built into the fabric of WXP and makes it easy for IT teams to optimize processes and prevent technology issues by providing:

    • Recommendations: Identify issues from device data and survey results to share recommended actions.
    • Assistance: Take the recommendation and make it executable by IT or an end-user in just a few clicks.
    • Automation: Experience optimization with AI anticipating issues and resolving them with no human involvement.
  • How can I buy WXP and find out about new releases?

    WXP is now available to new and renewing HP Proactive Insights customers in the United States at no additional cost.

    Additionally, our beta program is expanding to more countries, in a multi-phased, customer-focused approach to solve our customers’ biggest pain points. Talk to an HP expert to see how WXP can intelligently anticipate and resolve digital friction within your organization.

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